Our client is a growing retail business with four shops in Nairobi CBD and a vibrant online store, offering a wide range of quality products to walk-in and online customers. They are seeking to expand their in-store team to enhance customer experience and boost sales performance.
Position: Sales Representative (In-Shop)
Location: Nairobi CBD
Role Summary:
The Sales Representative will be responsible for welcoming customers, explaining product features, and upselling items to maximize sales. The ideal candidate should be 30 years or older, personable, and passionate about customer service.
Key Responsibilities:
Greet and engage customers warmly.
Explain product details clearly and persuasively.
Recommend additional products to increase sales.
Maintain a neat, organized, and welcoming shop environment.
Support daily sales operations and meet set targets.
Requirements:
30 years and above.
Strong communication and interpersonal skills.
Experience in retail or sales preferred.
Confident, proactive, and customer-focused.